Learn and Grow
At Hemogenomics, we provide a thriving environment for talented individuals who are passionate about healthcare technology. So if you’re up for a great learning experience and career growth; check out the spots we have open.
Openings
Area Sales Manager

Graduate/Postgraduate (Biosciences/Life Science)

More than 5 years

Regional Sales Manager/National Sales Manager

Jaipur, Kolkata, Delhi, Lucknow, Bangalore, Ahmedabad
Responsible for achieving and exceeding revenue targets, acquiring key client accounts, and managing client relationships
- Complete responsibility of sales for Delhi, NCR, and nearby major cities
- Map the market, understand client needs, and develop the revenue pipeline in alignment with the business development strategy
- Responsible for developing strategies, identifying new business opportunities, and capitalizing on the same
- Negotiate and close contracts/agreements with clients, in alignment with Hemogenomics’ commercial and pricing policy
- Establish Hemogenomics as a preferred diagnostics partner, farming existing client relationships and ensuring growth in client revenues YoY
- Ensure all client, prospects, sales pipeline, and industry data are accurately entered and managed within the company’s CRM/ERP and required sales reports are submitted in a timely and accurate manner
- Monitoring of and accountable for the performance of the sales team by establishing a system of reports and consistent communications through sales reports, cyclical sales meetings, and sales review
- Mentor and coach the team based on analysis of their sales activity trends and help them achieve the sales targets
- Create awareness about Hemogenomics among the medical fraternity and various other key stakeholders
- Manage and develop customer relationship, thereby ensuring sustained customer relation and complete customer satisfaction
- Ensure retention of all key accounts of Hemogenomics
- Responsible for cross-departmental collaboration across the organization in order to ensure smooth operations
- Excellent communication skills
- Strong organizational, interpersonal, and critical thinking skills
- Sound working knowledge of sales planning and operations
- Strong achievement focus and proven track record of exceeding high-value sales targets
- Customer service orientation
- Willingness to travel extensively
Clients, partners, vendors, third party agents, government bodies, and auditors
Area Service Manager

B.Tech/B.E. in Electronics
or Biomedical

More than 4 years

Manager – Technical Service

Delhi, Chennai
Responsible for providing on-site service and support to customers, thereby ensuring effective timely resolution of technical issues and achieving complete customer satisfaction
- Perform as a frontline engineer and provide support for all client technical needs
- Provide pre- and post-installation support and coordination to end users
- Provide technical assistance and instruction to personnel regarding equipment operation and maintenance
- End-to-end responsibility for instrument installation, calibration, inspection service, and preventive maintenance
- Collect detailed information, perform thorough analysis and rely on experience and judgement to determine the most effective method of resolution
- Manage escalated customer ticket in a timely and effective manner
- Responsible for preparing and submitting service reports, preventive maintenance, and installation documents as per the stipulated SLA
- Liaison with the QA team to resolve customer queries and issues
- Excellent communication skills
- Strong organizational, interpersonal, and critical thinking skills
- Sound working knowledge of diagnostic instruments
- Strong achievement focus and proven track record of service
- Customer service orientation
- Willingness to travel extensively
Clients, partners, vendors, third party agents, government bodies, and auditors
Send your resume to [email protected]